The blinding effect of an ego

One of the most dangerous things for anyone to have is an unchecked ego. I say “dangerous” because egos lead to a significant number of problems between team members, and can even lead to teams being pitted against other teams for no good reason.

I’ve seen ego problems not only as a manager, but also in myself — so I know what I’m talking about. I’ve seen all sides of egos, from the underappreciated, to the benign and humble, to the offensive. And yes, dear readers, all of them require some form of attention. Not because they’re all necessarily bad — some of them can be considered good traits — but because all of them need some form of nurturing.

All developers have an ego. (I’m focusing on developers because that’s who I manage. Egos exist in other disciplines, too, but my ego isn’t so big to think I can lump everyone into the same bucket.) Those egos express themselves in different ways. Some can produce outstanding work, but downplay their involvement. Others use their experience to educate. And there are those who choose to oppress.

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The Failure of Offshoring

A couple of years ago, I engaged in my first offshore experience, when we hooked up with a small company out of Argentina to develop and deliver some additions to a website, including the addition of a simple CMS. It had been a first crack at what would end up becoming a significant change in my career.

At the time, the experience had left a rather bad taste in my mouth, like realising that the glass of milk you’re drinking is a little off. It wasn’t that the experience was horrible, just that it could have been a lot better. 

My experiences continued with other groups, mostly in Central and South America, and also included an arm of one of our regular vendors, who shifted operations from the United States to India. And I think it might have been the point at which I decided that if the opportunity arose, I really needed to find out what offshoring was like, first-hand.

Funny how life works, eh?

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9 years … and counting

Today marks yet another notch on the belt of my career. Today, I’ve been at Critical Mass (or within the Critical Mass family, anyway) for nine years. 

It’s weird. Very weird. I’m actually having trouble comprehending this fact. Nine years of my life (1/10th, depending on how long you think I might live) has been with one company. In my father’s generation, that would be considered “getting started”. In my generation, it’s considered “insane” — the turnaround is often two years or less. 

But here I am. Nine years, and counting. If you’d asked me at the end of my first year if I’d still be around eight years later, I’d have said that you were crazy. It’s been a hell of a ride, and at the same time seems almost short, now. But there’s a lot of memories in those years, too. 

Okay, enough reminiscing… I got work to do…

I’m just a “passionate” guy

I didn’t mean to hurt you,
I’m sorry that I mad you cry,
I didn’t want to hurt you,
I’m just an “passionate” guy.
- With apologies to John Lennon

I won’t lie. Things haven’t been easy here in Costa Rica. This is, without question, the hardest job I’ve ever had. (And although I’m sure it’s very naive of me to say this, I hope it remains the hardest.) I’ve had to learn a lot to be able to work well here, not just within the cultural dimensions, but in particular the steps you take to start up a company on your own.

It’s not been easy. And it’s been showing. I’ve shown my frustration, my temper,  and my intolerance. I haven’t shown nearly enough compassion, understanding, or patience.

And it’s been noticed.

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2008, A Year in Review

Hasta la vista, 2008! You were a tough year in the life, and while you certainly gave me a good run, I’m not unhappy to see you go. You’ve lead me further down the road of fatherhood, brought me back dear old friends, brought me new challenges at work … and of course moved me to an entirely different country. But with all of this, you’ve brought a whole mess of turmoil, instability, and grief. 

Now for those of you who’ve not been following along — and what the heck, even for those of you have — here’s what I’m talking about: Continue reading

A Hangar Christmas

Although we’re still trying to figure out how to get the most basic things (like reliable phone service), we did manage to throw together a halfways-decent Christmas Party this year. I can take no credit for this whatsoever, as Mark pretty much handled all the basic groundwork for it, with Angelica finishing off the key part of securing a caterer. 

Me? I was nose down trying to figure out how to get everything done before we leave for New York City (which is tomorrow, at 13:20). Mark is a master juggler, a skill I’ve sadly let slide now that I’ve got a few more things to juggle. Party organising just doesn’t seem to be one of them. 

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Blog or Die

There’s been a lot of talk lately about people saying you shouldn’t blog anymore. The arguments seem to break into two categories:

The problem with these arguments is that they’re missing the big picture, and that’s presence. Namely, your presence (either your company or yourself) on the internet.
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Finally got my box!

Way back in June — the 13th, to be specific (I guess that should have been a first sign, eh?) — I packed up a whack of things on my desk to bring down to Costa Rica. TeamMG (Mary and Morgan) arranged for this to be shipped down here by FedEx, a company I had used many, many times to get things from Point A to Point B quickly.

Problem: When a company doesn’t have a complete representation in Point B, you’re not going to get your box as fast as you thought.

Today is 24 July. I only got the box today.

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RIP: Sean Lineham

Today, I arrived back in Costa Rica with my family in tow. Little did I know that my “other” family — my friends and colleagues back in Calgary, were facing quite the tragedy. I found out no sooner than I turned on my computer to send a quick note to my partners here in Costa Rica (remember, I have no phone with which to call them), and I got an IM request from Dave. All he said was: “Call me. Urgent.”

It would appear that my friend, colleague, and fellow watch geek (though I could never ascribe to the level he attained) Sean Lineham passed away last night.

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Where I’ve been for the last few days

I’m in Panama. Been here since Tuesday afternoon. Been really, really busy. So far, the biggest problem I’ve had here (aside from the aforementioned busy-ness and subsequent inability to talk to my family), is that I’ve had Van Halen’s Panama stuck in my head pretty much since we left San Jose.

Damn you, David Lee Roth. Damn you!

So far, it’s a great place to visit (a post coming on this soon). But we’ve been steadily on the move.

Oy.

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