Written by Before we returned to Calgary last December, we did a fair amount of investigation into what services we would get at home. In particular consideration were television, internet, and phone service. (In my ideal world, it would have also included cellphones, but no-one does the full bundle in Calgary … yet.) After an extensive amount of investigation, cost comparison, and service review, the only real option (at the time) was Shaw Communications.
Some nine months later, I’m ready to heave Shaw out the door like a long-overstayed houseguest, and welcome in a new tenant: Telus. Since our last major investigation, Telus has rolled out a new television service (which, at least from reports, is quite good) and is taking on Shaw toe-to-toe to steal and cajole whatever marketshare they can. In theory, it’s a buyer’s market.
There’s only one problem: both of them have serious service issues.
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