Comments on: Another case of really bad customer service http://www.sowrey.org/2007/06/another-case-of-really-bad-customer-service/ A miscellany of know-it-all-isms by Geoff Sowrey Fri, 06 Jan 2012 04:27:17 +0000 hourly 1 By: Ed http://www.sowrey.org/2007/06/another-case-of-really-bad-customer-service/#comment-1910 Ed Fri, 29 Jun 2007 18:08:32 +0000 http://www.sowrey.org/2007/06/28/another-case-of-really-bad-customer-service/#comment-1910 We just got one of the newer Samsung slide phones... works great - does what the box promises. iPhone looks very tempting! We just got one of the newer Samsung slide phones… works great – does what the box promises.

iPhone looks very tempting!

]]> By: Geoff http://www.sowrey.org/2007/06/another-case-of-really-bad-customer-service/#comment-1908 Geoff Fri, 29 Jun 2007 14:20:13 +0000 http://www.sowrey.org/2007/06/28/another-case-of-really-bad-customer-service/#comment-1908 Must be nice, dude. I'd LOVE to have something that simple with Telus. But nooooooooo, they don't want to move to GSM like the <em>rest of the planet</em>, making us poor sops useless outside of North America. Our contract is up in October, and I'm wondering what they're going to do to us. I'm grandparented from ClearNet, so I've got a pretty good contract that's going to be hard to give up. That said, there's a lot of good stuff out now that wasn't there before (and I ain't talking about just the iPhone). Must be nice, dude. I’d LOVE to have something that simple with Telus. But nooooooooo, they don’t want to move to GSM like the rest of the planet, making us poor sops useless outside of North America.

Our contract is up in October, and I’m wondering what they’re going to do to us. I’m grandparented from ClearNet, so I’ve got a pretty good contract that’s going to be hard to give up. That said, there’s a lot of good stuff out now that wasn’t there before (and I ain’t talking about just the iPhone).

]]> By: Ed http://www.sowrey.org/2007/06/another-case-of-really-bad-customer-service/#comment-1907 Ed Fri, 29 Jun 2007 13:27:26 +0000 http://www.sowrey.org/2007/06/28/another-case-of-really-bad-customer-service/#comment-1907 I use Rogers and it was a breeze to get a new phone: 1. Go into Rogers store and select new phone 2. Recharge phone 3. Swap chips with my old phone 4. Voila - new phone... works great, no muss, no fuss. I use Rogers and it was a breeze to get a new phone:
1. Go into Rogers store and select new phone
2. Recharge phone
3. Swap chips with my old phone
4. Voila – new phone… works great, no muss, no fuss.

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